Water2Buy Pro Services | Pro services for your Water2Buy products
We cover all locations in the Europe and the United Kingdom.
How it works:
Simply add the Service to your basket, when buying your product, and we’ll contact you to arrange everything.
Our Pro team will be in touch within 1-4 working days to start arranging your appointment.
The Service fee is fixed and covers all parts and fitting.
You can cancel your booking at any time for a full refund, if we cannot complete the Service for any reason you will get a full refund.
How long does it take:
The service usually takes about 1 hour, we ask you to please allow two hours.
Waiting times for service dates are usually between 5 – 15 working days.
Normal service times are usually between 9 am and 6 pm Monday to Friday.
We can try to arrange out-of-hours installations subject to Pro availability.
About the Service:
All Water2buy pros are fully insured, trained, professional plumbers.
The installation includes:
- Turning off your water.
- Installation unit within 1 meter (3feet) of your water pipework.
- Startup and commissioning of the new unit.
- Demonstration of how the unit works.
- Turning back on your water and checking for leaks.
At all times your Water2Buy Pro agent will be available to you if you need any help or information.



Entreprise à éviter absolument
English:
The device (Model Z from 2023) does what it should. Down from 13 dH to 2 dH. However, I'm not sure if it's set correctly. With the device, you can make a lot of settings. I would like better German service. Maybe someone can help me with how to do it. Have the values from our water supplier.
Französisch:
L'appareil (modèle Z de 2023) fait ce qu'il est censé faire. De 13 dH à 2 dH. Cependant, je ne suis pas sûr qu'il soit réglé correctement. Avec l'appareil, vous pouvez effectuer de nombreux réglages. Je souhaiterais un meilleur service allemand. Peut-être que quelqu'un peut m'aider à le faire. J'ai les valeurs de notre fournisseur d'eau.
Spanisch:
El dispositivo (Modelo Z de 2023) hace lo que debería. De 13 dH a 2 dH. Sin embargo, no estoy seguro de si está configurado correctamente. Con el dispositivo, se pueden hacer muchos ajustes. Me gustaría un mejor servicio alemán. Tal vez alguien pueda ayudarme a hacerlo. Tengo los valores de nuestro proveedor de agua.read more
simple install and works great ,,
also ordered salt delivered really quick and good price.read more




How can you take the service charge without fulfilling the service?
I am using... Harvey now, I am enjoying their soft water just in 3 days!read more
Update: (12-11-2022) on weds i rang again and this time was finally given an install day of coming saturday. The installer called me to confirm saturday 0830-0900. Come saturday no show from the installer guy and not responding to my messages. Again awful service.read more

I’ve used there chat box system which always says someone will get back to me in 24 hours and they... never do.
I’ve emailed numerous times with no response and can’t get through to anyone on the phone lines.
Avoid this company, appalling customer serviceread more
Dog var der lidt problemer med deres mail service så jeg først fik besked om af pakken var sendt efter jeg modtog den.
Men leveringen var hurtig og der kom en mail der beklaget mail situationen og... den kom inden jeg opdaget det.
Vh Jesper.read more
Goede beschrijving en installatie instructies.
Beschikbaarheid van accesoires en onderdelen.
Goede prijs/kwalteitsverhouding
Consegna puntuali e veloce

L’acqua prodotta è molto buona. Il montaggio è estremamente semplice e la scatola incluse tutto.
Il costo dei filtri in sostituzione è contenuto.
Gli impianti sono... tutti funzionanti correttamente.
Ovviamente ogni acquisto fatto era più aggiornato dei precedenti ad indicare che lavorano per migliorareread more
L’installazione è stata abbastanza semplice, come la configurazione grazie all’app dedicata. Addio calcare… lo consiglio certamente.


Same day dispatch.
Delivery in 3 - 4 working days.
easy express delivery 9 €/£/$ Free delivery over 50 €/£/$

Same day dispatch.
Delivery in 3 - 4 working days.
easy express delivery 9 €/£/$ Free delivery over 50 €/£/$
We cover all locations in the Europe and the United Kingdom.
How it works:
Simply add the Service to your basket, when buying your product, and we’ll contact you to arrange everything.
Our Pro team will be in touch within 1-4 working days to start arranging your appointment.
The Service fee is fixed and covers all parts and fitting.
You can cancel your booking at any time for a full refund, if we cannot complete the Service for any reason you will get a full refund.
How long does it take:
The service usually takes about 1 hour, we ask you to please allow two hours.
Waiting times for service dates are usually between 5 – 15 working days.
Normal service times are usually between 9 am and 6 pm Monday to Friday.
We can try to arrange out-of-hours installations subject to Pro availability.
About the Service:
All Water2buy pros are fully insured, trained, professional plumbers.
The installation includes:
- Turning off your water.
- Installation unit within 1 meter (3feet) of your water pipework.
- Startup and commissioning of the new unit.
- Demonstration of how the unit works.
- Turning back on your water and checking for leaks.
At all times your Water2Buy Pro agent will be available to you if you need any help or information.



Entreprise à éviter absolument
English:
The device (Model Z from 2023) does what it should. Down from 13 dH to 2 dH. However, I'm not sure if it's set correctly. With the device, you can make a lot of settings. I would like better German service. Maybe someone can help me with how to do it. Have the values from our water supplier.
Französisch:
L'appareil (modèle Z de 2023) fait ce qu'il est censé faire. De 13 dH à 2 dH. Cependant, je ne suis pas sûr qu'il soit réglé correctement. Avec l'appareil, vous pouvez effectuer de nombreux réglages. Je souhaiterais un meilleur service allemand. Peut-être que quelqu'un peut m'aider à le faire. J'ai les valeurs de notre fournisseur d'eau.
Spanisch:
El dispositivo (Modelo Z de 2023) hace lo que debería. De 13 dH a 2 dH. Sin embargo, no estoy seguro de si está configurado correctamente. Con el dispositivo, se pueden hacer muchos ajustes. Me gustaría un mejor servicio alemán. Tal vez alguien pueda ayudarme a hacerlo. Tengo los valores de nuestro proveedor de agua.read more
simple install and works great ,,
also ordered salt delivered really quick and good price.read more




How can you take the service charge without fulfilling the service?
I am using... Harvey now, I am enjoying their soft water just in 3 days!read more
Update: (12-11-2022) on weds i rang again and this time was finally given an install day of coming saturday. The installer called me to confirm saturday 0830-0900. Come saturday no show from the installer guy and not responding to my messages. Again awful service.read more

I’ve used there chat box system which always says someone will get back to me in 24 hours and they... never do.
I’ve emailed numerous times with no response and can’t get through to anyone on the phone lines.
Avoid this company, appalling customer serviceread more
Dog var der lidt problemer med deres mail service så jeg først fik besked om af pakken var sendt efter jeg modtog den.
Men leveringen var hurtig og der kom en mail der beklaget mail situationen og... den kom inden jeg opdaget det.
Vh Jesper.read more
Goede beschrijving en installatie instructies.
Beschikbaarheid van accesoires en onderdelen.
Goede prijs/kwalteitsverhouding
Consegna puntuali e veloce

L’acqua prodotta è molto buona. Il montaggio è estremamente semplice e la scatola incluse tutto.
Il costo dei filtri in sostituzione è contenuto.
Gli impianti sono... tutti funzionanti correttamente.
Ovviamente ogni acquisto fatto era più aggiornato dei precedenti ad indicare che lavorano per migliorareread more
L’installazione è stata abbastanza semplice, come la configurazione grazie all’app dedicata. Addio calcare… lo consiglio certamente.
